Home / Review Shield
Optional add-onCatch complaints early.
Customers rate their visit. Every rating can go to Google. Lower ratings can also send you a private note.
$19.99/mo First month free with any card order
Without cards, billing starts today. Renews monthly. Cancel anytime by email. By subscribing you agree to the Terms and Cancellation Policy.
First month free with your card order.
- 01One tap. No app.
- 02Every customer still gets the Google option.
- 03First month free with your card order.
Private notes, public reviews, one view.
Hear about a bad visit while you can still fix it.
- Private alert when a customer rates 1–3 stars, with their email, so you can follow up while it’s fresh.
- See how many people tap, open your Google review page, and which card spot gets used most.
- Spot repeat complaints (wait times, price, staff) before they become a pattern.
“The wait was longer than expected.”
This came to you privately, the same day. Make it right before it turns into a 2-star review new customers read.
Every customer still gets the option to post on Google.
$19.99/mo after 30 days. Cancel anytime by email.
- Turn good service into public proof.
Every customer can leave a Google review from your feedback page.
- Catch complaints while you can still act.
Submitted 1–3-star private feedback reaches your inbox so you can see what needs attention.
- Spot the same problem early.
See repeated comments about waits, service, or cleanliness.
- Know whether the ask gets a response.
See card taps and Google review clicks, alongside visit ratings and private feedback. Clicks are not confirmed published reviews.

Quick answers.
Do I need Review Shield?
No. Cards open your Google review page directly. Add Review Shield to receive private feedback, spot recurring issues, and track Google review clicks.
When can customers write a private note?
Customers who choose one, two, or three stars see a private note option. Every rating also keeps the Google review option.
Can I buy Review Shield without cards?
Yes. Standalone billing starts today at $19.99/month until you cancel. Cards are sold separately.
How do I cancel?
Email support@taptapfeedback.app before renewal. Cancellation takes effect at the end of your current billing period. Cancellation policy